Shoutbox

Last 5 Shouts:

 

king solomon

Yesterday at 09:39:32 pm
yah, today slt came to my shop to offer fiber. I ASKED what am i going to do with NIGHT "GB"..  should i open the shop @ night? they went away.. idiots
 

Jiehfeng

Yesterday at 07:37:13 pm
So yeah, I was right more or less. The situation is bad, that you can't deny. Having a fibre connection, the speeds are great, but the "GB" prices, man...
 

king solomon

Yesterday at 06:18:52 pm
it's limited by Greed, they spend billions on advertising rather than Tower Upgrades..
 

i5hananto

Yesterday at 11:47:44 am
caps started as way to manage congestion but now its mostly about profit. if it was really about congestion bandwidth caps can be applied at only peak times and off peak can be kept unlimited. here is a nice writeup on the matter
https://arstechnica.com/staff/2014/10/analysis-wireless-data-caps-mor
 

Xenocide

Yesterday at 08:21:47 am
steelseries is sesky.

Show 50 latest
Members
Stats
  • Total Posts: 387498
  • Total Topics: 31641
  • Online Today: 225
  • Online Ever: 378
  • (December 09, 2010, 07:31:23 pm)
Users Online
Users: 1
Guests: 162
Total: 163

Author Topic: [Resolved] Need help with a PC crashing issue.  (Read 927 times)

Offline Lashan Wanniarachchi

  • Uber Pwnage
  • ****
  • Posts: 758
  • 9
  • Smoking kills and also reveals your location !!!
    • View Profile
[Resolved] Need help with a PC crashing issue.
« on: February 10, 2017, 07:33:04 pm »
Hello people. I need some help.

My PC started crashing during gaming a couple of weeks ago. I believe it's related to my graphics card or its driver.

Here are the symptoms,
  • Crashes during gaming (any game). The time when the crash occurs is unpredictable.
  • Does not crash at all if I'm not gaming.
  • When the crash occurs, some vertical distorted lines appear in the screen and then the screen goes black immediately.

Here's what I tried so far,
  • Removed the graphics card and reseated it while ensuring all the cables are in place properly.
  • Updated the graphics card's driver to the latest version.
  • Reverted back to a previous driver version where it used to work without crashing.
  • Updated Windows (I was using Windows 7)
  • Did a fresh install of windows 10 and tried my luck there.

So far no luck. Crashing still happens.

I'd like some help in determining what's the cause of this.
« Last Edit: March 18, 2017, 09:04:57 pm by Lashan Wanniarachchi »
Core i5 2400 @3.1 GHz | Goddamn stock cooler
Gigabyte B75M-D3H Motherboard  |  2X4GB Kingston RAM DDR3 1333MHz
Asus PB278Q 1440p PLS Display (27") | Sapphire Nitro RX 480 8GB
Samsung 850 EVO 500GB SSD  |  Seagate Barracuda 2TB + 3TB
Logitech G510S Gaming Keyboard  |  Logitech G403 Gaming Mouse
Seasonic X-650 PSU  |  Corsair Carbide 400R Case
2.1 MicroLab M500U Audio  |  Prolink 1200VA UPS


Offline Zer0

  • Moderator Team
  • Immortal
  • *****
  • Posts: 6408
  • 145
  • Because zero f***s given
    • View Profile
    • Do you like berries?
Re: [HELP] Need help with a PC crashing issue.
« Reply #1 on: February 10, 2017, 08:52:14 pm »
Get your power supply tested :)
King Solomons Koththu Baas Theory: "It's absolutely can't be my food, everyone has weak stomachs. Ask the people who eat from me and get sick all the time. You would't know because you're from Colombo"

Offline rat3123

  • Uber Pwnage
  • ****
  • Posts: 587
  • 11
    • View Profile
Re: [HELP] Need help with a PC crashing issue.
« Reply #2 on: February 11, 2017, 08:08:14 pm »
have u checked the temp of processor. check the case fans and CPU fan as well..

Offline Lashan Wanniarachchi

  • Uber Pwnage
  • ****
  • Posts: 758
  • 9
  • Smoking kills and also reveals your location !!!
    • View Profile
Re: [HELP] Need help with a PC crashing issue.
« Reply #3 on: February 12, 2017, 10:17:36 am »
have u checked the temp of processor. check the case fans and CPU fan as well..
The temperatures are normal. Both CPU and GPU are in 60-75C range during gaming. I used msi Afterburner to send the temps and the load information to my keyboard's LCD display so that I can monitor them during gaming. Even at the moment of crash they're normal.

Get your power supply tested :)
Hmm didn't think about that.

OK here's another thing I found out. Setting the power limit of my GPU to minimum seems to get rid of the crashes. I did some gaming for a couple of hours this way and no crashes so far.

So it could be the PSU causing this issue. But can't rule out of the possibility of graphics card's VRM being the cause. Any thoughts?

I'll probably take the PSU to EGS next week to have it tested.
Core i5 2400 @3.1 GHz | Goddamn stock cooler
Gigabyte B75M-D3H Motherboard  |  2X4GB Kingston RAM DDR3 1333MHz
Asus PB278Q 1440p PLS Display (27") | Sapphire Nitro RX 480 8GB
Samsung 850 EVO 500GB SSD  |  Seagate Barracuda 2TB + 3TB
Logitech G510S Gaming Keyboard  |  Logitech G403 Gaming Mouse
Seasonic X-650 PSU  |  Corsair Carbide 400R Case
2.1 MicroLab M500U Audio  |  Prolink 1200VA UPS


Offline EGS

  • Immortal
  • *****
  • Posts: 3208
  • 132
  • For the Best Support Service Call EGS
    • View Profile
    • EGS Website
Re: [HELP] Need help with a PC crashing issue.
« Reply #4 on: February 12, 2017, 12:50:38 pm »

I'll probably take the PSU to EGS next week to have it tested.

Dont bring only the PSU, pl bring you full CPU, i know it may be a hard work but we need it to test.
E-Globe Solutions Pvt Ltd., 87 5th Lane, Colombo 3. Tel : 0777-802534 / 4795632 / 4718517
For Branded Desktop / Laptop & EGS PC, Gaming Needs from Power Supply, Chassis, VGA cards to PC Accessories, UPS, Printers, NUC & Many More
www.eglobe.lk  www.fb.com/egs.lk

Offline king solomon

  • Immortal
  • *****
  • Posts: 1822
  • 19
  • I'm not An Accountant, So Money is irrelevent
    • View Profile
Re: [HELP] Need help with a PC crashing issue.
« Reply #5 on: February 16, 2017, 06:36:51 pm »
if ur vga give color strips while it's hot, the VRAMs getting low voltage or low amperage. poor quality caps exposed to high temps usually cause dat, or PSU not providing sufficient amperage will behave the same.
1. test it with another system / psu, better another system.
2 if dat does not work, RMA ur VGA, if it's out of warranty. wrap it in a tin foil, cake aluminum will do, leave it for a month or two, sometimes this helps.
3. if it has red color solid caps with F mark, it's most likely caps are in bad condition.
"vengence" - The White Knight trying to Clean Me, PM me ThIS........ https://ibb.co/h3BMnv

Offline Lashan Wanniarachchi

  • Uber Pwnage
  • ****
  • Posts: 758
  • 9
  • Smoking kills and also reveals your location !!!
    • View Profile
Re: [HELP] Need help with a PC crashing issue.
« Reply #6 on: March 11, 2017, 02:05:23 pm »
Dont bring only the PSU, pl bring you full CPU, i know it may be a hard work but we need it to test.
Sorry for the very late reply. Been very busy with university work. I'll probably bring my PC to your shop next week Saturday. (Hope I won't have any work that day)

if ur vga give color strips while it's hot, the VRAMs getting low voltage or low amperage. poor quality caps exposed to high temps usually cause dat, or PSU not providing sufficient amperage will behave the same.
I thought I saw some strips like that the first few times. But now it's just the screen suddenly going blank. No color strips of any sort.

OK here's another thing I found out. Setting the power limit of my GPU to minimum seems to get rid of the crashes. I did some gaming for a couple of hours this way and no crashes so far.
Scratch that, it still crashes when at minimum power limit.
Core i5 2400 @3.1 GHz | Goddamn stock cooler
Gigabyte B75M-D3H Motherboard  |  2X4GB Kingston RAM DDR3 1333MHz
Asus PB278Q 1440p PLS Display (27") | Sapphire Nitro RX 480 8GB
Samsung 850 EVO 500GB SSD  |  Seagate Barracuda 2TB + 3TB
Logitech G510S Gaming Keyboard  |  Logitech G403 Gaming Mouse
Seasonic X-650 PSU  |  Corsair Carbide 400R Case
2.1 MicroLab M500U Audio  |  Prolink 1200VA UPS


Offline Lashan Wanniarachchi

  • Uber Pwnage
  • ****
  • Posts: 758
  • 9
  • Smoking kills and also reveals your location !!!
    • View Profile
Re: [HELP] Need help with a PC crashing issue.
« Reply #7 on: March 18, 2017, 09:01:21 pm »
Problem solved. It was the graphic card that was faulty.

Special thanks to EGS for spending his valuable time to help me figure out which component was causing this issue. My innocent little power supply had nothing to do with this issue.

I returned the card to Redline and they tested it and verified that it was faulty. I was given an RX 480 (8GB version) as the replacement immediately.
Core i5 2400 @3.1 GHz | Goddamn stock cooler
Gigabyte B75M-D3H Motherboard  |  2X4GB Kingston RAM DDR3 1333MHz
Asus PB278Q 1440p PLS Display (27") | Sapphire Nitro RX 480 8GB
Samsung 850 EVO 500GB SSD  |  Seagate Barracuda 2TB + 3TB
Logitech G510S Gaming Keyboard  |  Logitech G403 Gaming Mouse
Seasonic X-650 PSU  |  Corsair Carbide 400R Case
2.1 MicroLab M500U Audio  |  Prolink 1200VA UPS