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Game Lounge / Gears of War 3 rank and level reset
« on: November 12, 2012, 12:36:53 am »
Sorry guys for the long post but this happened to me and might have happened to some of you playing GOW3. It took me a while to find a solution but finally realized when your rank is reset there's no way to recover all lost data. So the following content might help you avoid a reset from happening again in future
Cheers and game safe
If you haven’t already heard, there is a glitch occurring where people are having their rank reset to level 1 and all of their ribbons and medal progress wiped.
It can be devastating to lose all your medals and rank that you worked hard for, so I highly recommend that EVERYONE makes a backup of their data following the instructions in this thread.
There are a couple of different situations where people are running into this glitch, so I will list them all below.
SIGNING A SPLIT-SCREEN PLAYER IN/OUT AT THE PARTY LOBBY SCREEN.
This seems to be the biggest culprit. When you do this, it kicks you back to the main menu and asks you to press start. When you do, one or both players will have been reset to level 1. This can happen both if you sign someone in, or sign them out. I recommend if you are going to play split screen ONLY SIGN SOMEONE IN/OUT AT THE DASHBOARD. Don’t try to save time by doing it while you are playing.
MOVING YOUR GAMERTAG BUT NOT YOUR PLAYER DATA TO ANOTHER XBOX
People who are playing split-screen should pay particular attention to this. If you are going to play on another console that is not your main one, you should also transfer your PLAYER DATA FILE (it’s inside your Gears 3 save in system memory) to the usb/memory card as well. It contains your rank, unlocks, medals etc. And keeping them together should prevent any kind of data loss. Usually if the game does not detect a player data file for you, it will download your data from the Microsoft servers. However, I think sometimes this does not happen when you are split-screening and this leads to rank resets. Since you can now use the cloud to access your player data remotely, I would recommend this for split screeners. Then this problem should not occur.
TURNING YOUR XBOX OFF INBETWEEN VERSUS MATCHES, OR DURING HORDE, BEAST, OR CAMPAIGN.
A lot of people seems to be having this problem when they turn their Xbox off without backing out of whatever they are playing. In particular, people are turning their Xbox off or dashboarding in-between quick matches. NEVER turn your Xbox off straight after a versus match, as this is when it is saving your stats, and can mess up your player data. This also seems to be happening to people who are playing horde/beast/campaign and just turn their Xbox off without backing out of the match. I would strongly recommend you ALWAYS BACK OUT TO THE PARTY LOBBY BEFORE SWITCHING YOUR XBOX OFF OR DASHBOARDING. There are a few people who say they waited for the next map to load in a quick match, then backed out before turning their Xbox off and they were still reset.
FREEZING OR LOST CONNECTION DURING LOADING SCREENS.
This is similar to the situation above, but much more difficult to avoid. During loading screens the game is reading or updating your player profile data, and any interruption to your internet during this stage seems to cause the glitch.
FREEZING DURING HORDE, CAMPAIGN, VERSES ETC.
Many people have mentioned that their game has frozen while they were playing, and when they restart their xbox and load up the game they have been reset. This does not have to be during a loading screen to cause a reset, any freezing at all seems to be enough sometimes. Freezing between waves of horde seems to be the worst offender here.
PLAYING WHILE OFFLINE.
Many people are having their profiles reset while trying to play while offline. From what I have read, the glitch seems to occur when you are playing offline AND THEN SIGN BACK INTO XBOX LIVE. For example, your internet or Xbox live is down so you play some offline campaign, or horde. Your internet/Xbox comes back online so you sign back in, THEN you are reset. I’m not exactly sure what the best way to avoid this is, but I definitely recommend NOT SIGNING BACK IN WHILE PLAYING SOMETHING. For example, don’t be IN a horde match, or be doing campaign then sign in. I would probably say going back to the dashboard would be safest. Or maybe even turn your Xbox all the way off and then back on. Unfortunately I’m not really sure, but signing in while playing is definitely a bad idea.
CONNECTION DROPS OUT DURING VERSUS/HORDE/BEAST/CAMPAIGN
This is actually the same as the above. The glitch occurs when you have been booted offline and then sign back in to Xbox live after you have just been offline. Some people are also reporting that they didn’t even sign back in, just turned their Xbox off and when they turned it on the next day they had been reset.
SIGNING INTO XBOX LIVE ANYWHERE BUT THE DASHBOARD
Similar to the above. Some people have said that they signed in for the first time at the main menu or party screen because their Xbox doesn’t automatically sign them in. They were then reset once they did this. This happens most frequently if you do it during a loading screen for obvious reasons.
UPDATE ON CLOUD STORAGE BACKUPS
It has now been confirmed by several people that have been rank reset that their cloud backups were effective in restoring their data. If you are not already aware, cloud storage is an online storage system that is available to everyone with an xbox live gold subscription. I would therefore recommend that everyone without a USB or memory card backup to make one on cloud storage. (If you have not used cloud storage before and don't know how, all the instructions you will need are in the cloud storage backup video later in this post.) Even if you have a USB or memory card to use for a backup, it never hurts to have a second backup on the cloud as well. There have been a couple of posts made recently which claimed that cloud storage backups didn't work, however the people who made those posts had failed to follow the backup and recovery instructions properly. When all the instructions are followed exactly then ALL backups, whether they are on a USB memory card or the cloud, WILL restore your data in the event of a reset.
HOW TO UPDATE YOUR BACKUP
To update your backup simply load up the game and select your backup location (cloud/USB/memory card) instead of your hard drive and then play ONE game of anything. This will update your backup player data file with all your new data. Then you can dashboard and load the game back up normally. As stated above, you should not continue playing on your backup drive for more than one game, as then you risk corruption of your backup file
HOW TO USE YOUR BACKUP IF YOU GET RESET
If you get reset you should perform the following steps to restore your data:
1. Go into your System Settings, Storage, and then into your Gears of War 3 save on your Hard Drive (or wherever you store your main set of Gears 3 saves)
2. Delete the corrupted "player data" file from there. This is the file that caused your rank reset, so you want to delete it.
3. Load up the game and select your backup drive instead of your hard drive (so select the cloud/USB/memory card that your backup data is stored on) when it asks for a storage device. All your data from your backup file should appear.
4. Play one game of anything and then return to the party lobby. This will restore your data on the servers.
5. Go back to the dashboard, and then load up the game from your Hard Drive. Do not skip this step and try to switch storage devices while in game. This can lead to data corruption. Always return to the dashboard first.
6. After you load up the game and select your Hard Drive, play one more game of anything. This will create a new player data file on your hard drive from the server data that you just restored.
Below is the original text guide for backing up your data
You have to have a Usb drive or a Memory Card (doesn't matter what size), or you can use the cloud.
Plug the usb drive into your xbox 360.
Go to "System Settings" and select "A" button,
Move down to memory and select "A" button,
Select the xbox's Hdd and select "A" button,
Click on "Games",
Move down to Gears of War 3 file and click "A' button,
There's all your skins, characters, player data and campaign saves.
*Note - You can't copy or move your "player data file", or campaign saves yet. I'll tell you how in a minute..
You can copy any dlc skins and characters by selecting the Item you want to backup and click the "A" button..
It will give your 3 choices, 1) Copy 2) Move 3) Delete, "CHOOSE COPY"!!!
It will now ask you where you want to save the item, choose the usb drive you just plugged in (or memory card).
DONE!!! It's that simple!! It is now saved and safe.
Do this for each item you want to backup.
"Do not choose "Move" or it will move your file to the usb and you'll have to select that as your hdd everytime you play gears.
Always choose "Copy".
How to copy the "player data file". Really simple.
Boot up Gears, select your Usb drive/memory card/cloud that you just saved everything to (instead of whatever storage device you usually use) and "play" 1 game of anything. This causes the game the create a new player data file and set of campaign saves for you on the storage device by downloading them from the servers. When you're done playing, Go to the Dashboard and your "player data file" is now copied onto your backup drive and you are now done completely backing up all your gears files.
Highly Recommended:
After you finish playing gears for the day, I highly recommend you save everything you've done to the usb drive (only takes a few minutes). If you get to level 90 and get reset and the last time you saved the game was at level 85 on your usb drive, then that's what your rank will be, level 85. Better safe than sorry. Always save your files to the usb after you're done playing for the day.
It is RECOMMENDED that you do this every day or two to maintain a backup file that it up to date.
Cheers and game safe
If you haven’t already heard, there is a glitch occurring where people are having their rank reset to level 1 and all of their ribbons and medal progress wiped.
It can be devastating to lose all your medals and rank that you worked hard for, so I highly recommend that EVERYONE makes a backup of their data following the instructions in this thread.
There are a couple of different situations where people are running into this glitch, so I will list them all below.
SIGNING A SPLIT-SCREEN PLAYER IN/OUT AT THE PARTY LOBBY SCREEN.
This seems to be the biggest culprit. When you do this, it kicks you back to the main menu and asks you to press start. When you do, one or both players will have been reset to level 1. This can happen both if you sign someone in, or sign them out. I recommend if you are going to play split screen ONLY SIGN SOMEONE IN/OUT AT THE DASHBOARD. Don’t try to save time by doing it while you are playing.
MOVING YOUR GAMERTAG BUT NOT YOUR PLAYER DATA TO ANOTHER XBOX
People who are playing split-screen should pay particular attention to this. If you are going to play on another console that is not your main one, you should also transfer your PLAYER DATA FILE (it’s inside your Gears 3 save in system memory) to the usb/memory card as well. It contains your rank, unlocks, medals etc. And keeping them together should prevent any kind of data loss. Usually if the game does not detect a player data file for you, it will download your data from the Microsoft servers. However, I think sometimes this does not happen when you are split-screening and this leads to rank resets. Since you can now use the cloud to access your player data remotely, I would recommend this for split screeners. Then this problem should not occur.
TURNING YOUR XBOX OFF INBETWEEN VERSUS MATCHES, OR DURING HORDE, BEAST, OR CAMPAIGN.
A lot of people seems to be having this problem when they turn their Xbox off without backing out of whatever they are playing. In particular, people are turning their Xbox off or dashboarding in-between quick matches. NEVER turn your Xbox off straight after a versus match, as this is when it is saving your stats, and can mess up your player data. This also seems to be happening to people who are playing horde/beast/campaign and just turn their Xbox off without backing out of the match. I would strongly recommend you ALWAYS BACK OUT TO THE PARTY LOBBY BEFORE SWITCHING YOUR XBOX OFF OR DASHBOARDING. There are a few people who say they waited for the next map to load in a quick match, then backed out before turning their Xbox off and they were still reset.
FREEZING OR LOST CONNECTION DURING LOADING SCREENS.
This is similar to the situation above, but much more difficult to avoid. During loading screens the game is reading or updating your player profile data, and any interruption to your internet during this stage seems to cause the glitch.
FREEZING DURING HORDE, CAMPAIGN, VERSES ETC.
Many people have mentioned that their game has frozen while they were playing, and when they restart their xbox and load up the game they have been reset. This does not have to be during a loading screen to cause a reset, any freezing at all seems to be enough sometimes. Freezing between waves of horde seems to be the worst offender here.
PLAYING WHILE OFFLINE.
Many people are having their profiles reset while trying to play while offline. From what I have read, the glitch seems to occur when you are playing offline AND THEN SIGN BACK INTO XBOX LIVE. For example, your internet or Xbox live is down so you play some offline campaign, or horde. Your internet/Xbox comes back online so you sign back in, THEN you are reset. I’m not exactly sure what the best way to avoid this is, but I definitely recommend NOT SIGNING BACK IN WHILE PLAYING SOMETHING. For example, don’t be IN a horde match, or be doing campaign then sign in. I would probably say going back to the dashboard would be safest. Or maybe even turn your Xbox all the way off and then back on. Unfortunately I’m not really sure, but signing in while playing is definitely a bad idea.
CONNECTION DROPS OUT DURING VERSUS/HORDE/BEAST/CAMPAIGN
This is actually the same as the above. The glitch occurs when you have been booted offline and then sign back in to Xbox live after you have just been offline. Some people are also reporting that they didn’t even sign back in, just turned their Xbox off and when they turned it on the next day they had been reset.
SIGNING INTO XBOX LIVE ANYWHERE BUT THE DASHBOARD
Similar to the above. Some people have said that they signed in for the first time at the main menu or party screen because their Xbox doesn’t automatically sign them in. They were then reset once they did this. This happens most frequently if you do it during a loading screen for obvious reasons.
UPDATE ON CLOUD STORAGE BACKUPS
It has now been confirmed by several people that have been rank reset that their cloud backups were effective in restoring their data. If you are not already aware, cloud storage is an online storage system that is available to everyone with an xbox live gold subscription. I would therefore recommend that everyone without a USB or memory card backup to make one on cloud storage. (If you have not used cloud storage before and don't know how, all the instructions you will need are in the cloud storage backup video later in this post.) Even if you have a USB or memory card to use for a backup, it never hurts to have a second backup on the cloud as well. There have been a couple of posts made recently which claimed that cloud storage backups didn't work, however the people who made those posts had failed to follow the backup and recovery instructions properly. When all the instructions are followed exactly then ALL backups, whether they are on a USB memory card or the cloud, WILL restore your data in the event of a reset.
HOW TO UPDATE YOUR BACKUP
To update your backup simply load up the game and select your backup location (cloud/USB/memory card) instead of your hard drive and then play ONE game of anything. This will update your backup player data file with all your new data. Then you can dashboard and load the game back up normally. As stated above, you should not continue playing on your backup drive for more than one game, as then you risk corruption of your backup file
HOW TO USE YOUR BACKUP IF YOU GET RESET
If you get reset you should perform the following steps to restore your data:
1. Go into your System Settings, Storage, and then into your Gears of War 3 save on your Hard Drive (or wherever you store your main set of Gears 3 saves)
2. Delete the corrupted "player data" file from there. This is the file that caused your rank reset, so you want to delete it.
3. Load up the game and select your backup drive instead of your hard drive (so select the cloud/USB/memory card that your backup data is stored on) when it asks for a storage device. All your data from your backup file should appear.
4. Play one game of anything and then return to the party lobby. This will restore your data on the servers.
5. Go back to the dashboard, and then load up the game from your Hard Drive. Do not skip this step and try to switch storage devices while in game. This can lead to data corruption. Always return to the dashboard first.
6. After you load up the game and select your Hard Drive, play one more game of anything. This will create a new player data file on your hard drive from the server data that you just restored.
Below is the original text guide for backing up your data
You have to have a Usb drive or a Memory Card (doesn't matter what size), or you can use the cloud.
Plug the usb drive into your xbox 360.
Go to "System Settings" and select "A" button,
Move down to memory and select "A" button,
Select the xbox's Hdd and select "A" button,
Click on "Games",
Move down to Gears of War 3 file and click "A' button,
There's all your skins, characters, player data and campaign saves.
*Note - You can't copy or move your "player data file", or campaign saves yet. I'll tell you how in a minute..
You can copy any dlc skins and characters by selecting the Item you want to backup and click the "A" button..
It will give your 3 choices, 1) Copy 2) Move 3) Delete, "CHOOSE COPY"!!!
It will now ask you where you want to save the item, choose the usb drive you just plugged in (or memory card).
DONE!!! It's that simple!! It is now saved and safe.
Do this for each item you want to backup.
"Do not choose "Move" or it will move your file to the usb and you'll have to select that as your hdd everytime you play gears.
Always choose "Copy".
How to copy the "player data file". Really simple.
Boot up Gears, select your Usb drive/memory card/cloud that you just saved everything to (instead of whatever storage device you usually use) and "play" 1 game of anything. This causes the game the create a new player data file and set of campaign saves for you on the storage device by downloading them from the servers. When you're done playing, Go to the Dashboard and your "player data file" is now copied onto your backup drive and you are now done completely backing up all your gears files.
Highly Recommended:
After you finish playing gears for the day, I highly recommend you save everything you've done to the usb drive (only takes a few minutes). If you get to level 90 and get reset and the last time you saved the game was at level 85 on your usb drive, then that's what your rank will be, level 85. Better safe than sorry. Always save your files to the usb after you're done playing for the day.
It is RECOMMENDED that you do this every day or two to maintain a backup file that it up to date.
, no wonder they said mobile graphics will outperform console graphics by 2014.. Cant wait for that to happen
