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Offbeat => Communal Assistance => Topic started by: TheBoss on May 15, 2017, 02:18:21 pm

Title: PC keeps rebooting while gaming
Post by: TheBoss on May 15, 2017, 02:18:21 pm
My PC keeps rebooting during gaming, when system is idle it doesn't restart (Gpu- MSI R9 290). Ran a stress test on Kombuster for 30 mins, temps hit 94 c but didn't crash. When playing R6 Siege after ~30 mins PC suddenly reboots and it is then followed by constant reboots every 10 mins. Temps in siege maxes out at ~80 c.

Thanks in advance.
Title: Re: PC keeps rebooting while gaming
Post by: Silver Knight on May 16, 2017, 10:11:08 am
Did you check your CPU temps? It can be that the CPU is overheating given that your GPU also reaches 94C during kombustor. Download the Aida64 trial and stress test your CPU for 20mins. Use a software like HWmonitor to measure CPU temps while running the stress test. If CPU overheating is not the case it could be a PSU issue as well.
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 16, 2017, 01:24:07 pm
Did you check your CPU temps? It can be that the CPU is overheating given that your GPU also reaches 94C during kombustor. Download the Aida64 trial and stress test your CPU for 20mins. Use a software like HWmonitor to measure CPU temps while running the stress test. If CPU overheating is not the case it could be a PSU issue as well.

Yes, I did check CPU temps, max temps during gaming was like 60c. Nevertheless, I'll do the Aida test and report back. Thnx.
Title: Re: PC keeps rebooting while gaming
Post by: ThE_NoRmAl_GuY on May 16, 2017, 01:25:17 pm
It seems that your CPU is overheating. Check the CPU Fan to see if it's working fine. and try reapplying thermal paste.

PS: Do you get any error codes before restarting? bluescreen maybe?
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 16, 2017, 01:28:05 pm
It seems that your CPU is overheating. Check the CPU Fan to see if it's working fine. and try reapplying thermal paste.

I just reapplied the thermal paste when I installed the CM 212x few days back. The rebooting issue started before installing the cooler.
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 16, 2017, 02:23:02 pm
 Temperatures in Aida64 (25 min)

      Motherboard                 43 C  (109 F)
      CPU                              55 C  (131 F)
      CPU Package                 62 C  (144 F)
      CPU IA Cores                 62 C  (144 F)
      CPU GT Cores                51 C  (124 F)
      CPU #1 / Core #1          61 C  (142 F)
      CPU #1 / Core #2          60 C  (140 F)
      PCH Diode                     58 C  (136 F)
      GPU Diode                     94 C  (201 F)
      GPU VRM1                     66 C  (151 F)
      GPU VRM2                     55 C  (131 F)
Title: Re: PC keeps rebooting while gaming
Post by: ThE_NoRmAl_GuY on May 16, 2017, 02:48:24 pm
I just reapplied the thermal paste when I installed the CM 212x few days back. The rebooting issue started before installing the cooler.

I once had a problem like this. But I got a blue screen with the error message saying that there was RAM problem(BAD_Location or sector MEMORY something). I cleaned the ram with degreaser and installed it on a different slot. It's working fine now.
Title: Re: PC keeps rebooting while gaming
Post by: Silver Knight on May 16, 2017, 04:52:41 pm
Temperatures in Aida64 (25 min)

      Motherboard                 43 C  (109 F)
      CPU                              55 C  (131 F)
      CPU Package                 62 C  (144 F)
      CPU IA Cores                 62 C  (144 F)
      CPU GT Cores                51 C  (124 F)
      CPU #1 / Core #1          61 C  (142 F)
      CPU #1 / Core #2          60 C  (140 F)
      PCH Diode                     58 C  (136 F)
      GPU Diode                     94 C  (201 F)
      GPU VRM1                     66 C  (151 F)
      GPU VRM2                     55 C  (131 F)

Your CPU temps seem fine. Does the reboots only happen when gaming?
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 16, 2017, 05:03:52 pm
Your CPU temps seem fine. Does the reboots only happen when gaming?
Yea.
Title: Re: PC keeps rebooting while gaming
Post by: Silver Knight on May 16, 2017, 10:10:20 pm
Yea.
Then the major suspect is the PSU, unlike most synthetic stress tests games stress all/most of a computers components at once meaning you will see a very large power draw. The fact that the issue was not there when you stressed the GPU and CPU seperately would give strong evidence that there's nothing wrong with your GPU nor CPU.  I would suggest running Kombustor and Aida64 together and see if system reboots. Make sure you untick the stress GPU option before starting the aida64 stress test.
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 16, 2017, 10:16:45 pm
Then the major suspect is the PSU, unlike most synthetic stress tests games stress all/most of a computers components at once meaning you will see a very large power draw. The fact that the issue was not there when you stressed the GPU and CPU seperately would give strong evidence that there's nothing wrong with your GPU nor CPU.  I would suggest running Kombustor and Aida64 together and see if system reboots. Make sure you untick the stress GPU option before starting the aida64 stress test.

Will do. Thnx.
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 17, 2017, 02:23:11 am
I would suggest running Kombustor and Aida64 together and see if system reboots. Make sure you untick the stress GPU option before starting the aida64 stress test.

That did it.  :) After running both Aida and Kombustor together, system rebooted within 5 minutes. So it's the PSU I guess... ?
Title: Re: PC keeps rebooting while gaming
Post by: Silver Knight on May 17, 2017, 09:32:50 am
That did it.  :) After running both Aida and Kombustor together, system rebooted within 5 minutes. So it's the PSU I guess... ?
Yep, now I'm pretty sure that it's the PSU. For some reason your PSU can't handle the power draw your system requires when gaming, but 650W should be enough considering your specs so the chances are your PSU is faulty. Hope you have warranty left for it.
Just for some final clarification, did you measure CPU and GPU temps while running both Kombustor and and Aida64 together? There is a slight chance that your casing has a bad airflow problem when both of them are working together but this is highly unlikely.
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 17, 2017, 12:22:56 pm
Just for some final clarification, did you measure CPU and GPU temps while running both Kombustor and and Aida64 together?

The temps were pretty much the same as before. PSU should still be under warranty. Thanks a lot for the help Knight!  :)
Title: Re: PC keeps rebooting while gaming
Post by: bignickdigger on May 18, 2017, 08:30:07 pm
Ripple? lol
Title: Re: PC keeps rebooting while gaming
Post by: TheBoss on May 18, 2017, 10:27:41 pm
Ripple? lol

Kidnapper!  ;D